You may need to use a specialist tax preparation service for various reasons; claiming a refund, to file a tax return, or to sort out an underpayment of tax.
But there are also many reasons why Taxback.com and our ISO certified team of tax specialists stand out from the competition.
We know it’s not easy deciding who should handle your tax affairs. So just in case you’re in any doubt, we’ve listed a few of them below to allay any doubts.
1. No-obligation 4 year refund estimate
Before you even apply with Taxback.com, we’ll give you a free estimate of any refunds from the last 4 years. This is something we’ll do for everyone completely free of charge so you don’t have to worry about any upfront costs!
Once you get your estimate it’s completely up to you how to proceed, so it’s no harm finding out what you’re owed.
Unlike other tax preparation services in Ireland, we’ll look at any potential expenses you can claim in order to maximise the refund amount. Other preparation companies only do a basic check, therefore missing out on potentially lucrative expense claims, so you could end up missing out!
The average Irish tax refund is €1076.17
2. Fast processing
We guarantee we’ll process your application in a timely fashion! We know our customers are keen to get their refunds which is why we process our online Irish PAYE Tax Refunds applications in 2-6 weeks.
Remember we do all the paperwork while you get on with your life! We'll give you your own tax tracker so you can check for updates online but your personal account manager will also keep in touch with updates.
3. Honesty and integrity
Unlike other tax preparation services in Ireland, we won’t re-apply for your tax refund on an automatic yearly basis without your knowledge! We’ve noticed a worrying trend with other well-known Irish tax preparation services that automatically re-apply for your tax refund every year.
We are of the opinion that this is dishonest, so we won’t do anything without asking you first-it’s your money, you decide how you get it!
With Taxback.com you don’t need to worry as we’ll ask your consent each time and then you can decide how to proceed. While we act on your behalf, we are committed to being transparent throughout the whole process.
As an ISO certified company that holds itself up to the highest European standards, our mission is to provide you with an honest, transparent service.
We only hire the best!
For refunds over $1000, we make sure these are checked by at least two tax specialists to ensure you are claiming the correct amount and all applications go through a thorough process by an expert. Many other companies will not even employ people who have been trained in this highly specialised field of accounting, but we believe our customers deserve the best, so we only hire the best!
While we charge fees for our 24 hour chat, specialist tax accountants, and our tax tracker, we are always upfront about our costs and will give you a complete breakdown before you proceed. We are also highly competitive on our fees and will save you on the cost of hiring an expensive accountant.
4. Quick response time
If you have a query, you won’t have to wait long! We have the quickest response time of any tax refund company in Ireland - 24 hours guaranteed (Monday to Friday). If you send us an email, live chat, or fill in a call back request on our website, we'll get back to you within 24 hours.
This turnaround time also applies when we receive any new information on your application from Revenue or the processing team.
5. Your own personal account manager
You get your own personal account manager throughout the process whom you can call or email any time during the day. We also do our best to facilitate people with different languages, so if English isn’t your first language, we’ll try to match you with someone who you can speak comfortably with.
6. Around the clock support
Our 24/7 live chat ensures you don’t need to worry about out of office hours! Our chat service isn't just available during working hours; it’s 24/7, so if you have a query outside of normal business hours, don't worry. Our chat team is on hand to provide support.
7. We don't just text!
Your personal account manager will call you to discuss your Irish tax refund once your estimate is finalised. Some of our competitors send automated texts as they don't have the resources to call every customer, but for something as important as tax, we think it merits a phonecall.
This also ensures we get all the information we need to maximise your refund.
8. Who needs the hassle of cheques?
Cheques are old-school and require you to queue at the bank. This is why we give you lots of payment options for your tax refund, including a same-day payment by bank transfer. Bank transfers are the quickest and easiest way to get your refund.
Many of our competitors only offer cheques which are not as safe and the funds take ages to reach your account. We don't send cheques unless you want us to! However most customers prefer bank transfers anyway as they get to spend their refunds quicker.
The average Irish tax refund is €1076.17
9. Missing info? Don’t worry
If you've left out any information on the application form, we won't sit on our hands - we'll contact you to ensure your refund is processed as quickly as possible! Revenue certainly won’t let you know when your info is missing. You’ll have to chase them up. With Taxback.com, we chase everything up for you!
We have a large tax and customer support team that no other competitor in Ireland can match, which means the refund process is much quicker from when you initially register to when you receive a payment.
As soon as your application is received we send you an email to confirm receipt and let you know what the next steps are.
10. Personal Tax Tracker
Get an instant update on your refund online any time! As soon as we have your application, we’ll send you a confirmation email with logins to your personal tax tracker account where you can track your application to completion. It's a handy way to see all the behind-the-scenes work that's going on to get your refund processed and paid.
11. Fully tax compliant & ISO Certified
Taxback.com has a longstanding relationship with the Irish Revenue; we received an audit from Revenue last year in which our processes were approved.
You can be assured that in using our services you are fully tax compliant. We also have ISO certification and Data Management policies in place to ensure your data is protected. You can read about them here.
12. Online Application
You can apply for your tax refund online here so you don't need to wait for them to be emailed or posted to you.
Who could be bothered with snail mail waiting for forms in the post and paying for stamps?
Another way to speed up the refund process!
13. Mobile App
We are the only company in Ireland to offer a Pocket Tax Refund App for both Apple and Android smartphones. They're a handy way to apply for your tax refund when you're on the move. Read more about our apps here.
Not convinced yet? Don’t just take our word for it. Check out these nice notes from recent customers:
''Thank you taxback.com group for easily processing my tax refund and very accommodating staff. I already got it. Highly recommended!-David O’Neill
''Great customer care, very nice people and I strongly recommend this company! Thank you for your help:) Really helpful, friendly and consultative service''.-Simone Howells
You can also check out more reviews on our Facebook page here or if you have any questions about the service, please email a member of the customer service team at firstname.lastname@example.org.
Get your free estimate
You can go back 4 years for a refund in Ireland. Common reasons for claiming a refund include:
- Changing jobs
- Medical or dental expenses
- You were made redundant
Find out what you could get back using our online tax calculator. Here is how it works: